How to Choose a Pest Control Company

Are you wondering how to choose a pest control company? This guide will walk you through which questions to ask and what services to look for when you're on the hunt for trusted pest control services near you.

6 Tips On How to Choose a Pest Control Company Near You

When you’re dealing with an insect problem, there are a few things you just can’t compromise on with your pest control company: Efficiency, trust, and experience. That may sound simple, but when you’re wondering how to choose a pest control company that can check off all of those boxes, it can feel all too complicated. 

1. Research and Background Check

Just like with any service you book, research is paramount when it comes to how to choose a pest control company. 

A. Licensing and Certification

The first thing you should look for is verification that the pest control company is licensed to operate in your state. Licensing requirements vary, but a reputable company should have the necessary permits to perform pest control services.

Check for certifications from recognized industry organizations. Certifications, such as those from the National Pest Management Association (NPMA), are clues that a company adheres to industry standards and best practices.

B. Insurance

Ensure that the company has liability insurance and workers' compensation coverage. This protects you in case of any accidental damage to your property or injuries to workers during the pest control process.

C. Company Reputation

It’s always a good idea to research the company's reputation before hiring them by reading online reviews, testimonials, and ratings on platforms like Google, Yelp, or the Better Business Bureau (BBB).

Word of mouth is a powerful thing, and sometimes a recommendation from friends, family, or neighbors who have first hand experience is all you need to find a good pest control company. 

2. Expertise and Experience

When doing your research into how to choose a pest control company, there are a few things you should ask them. 

A. Industry Experience

Ask about the company's experience in the pest control industry. A company with a long history is likely to have encountered various pest-related challenges and developed effective solutions over time.

B. Specialization

Check if the company specializes in dealing with any specific pests common that you’re particularly worried about. Specialized knowledge and experience can be beneficial in providing targeted and effective treatments.

C. Technician Qualifications

Inquire about the qualifications and training of the technicians and any requirements that the company has for their team. It’s no surprise that knowledgeable and well-trained technicians are more likely to provide effective pest control services.

3. Treatment Methods and Safety

The exact treatment methods a pest control company employs will depend on the bugs you're dealing with, the training of their team, and your household's needs. Still, there are a few aspects of any pest control services that you won’t want to compromise on. 

A. Integrated Pest Management (IPM)

Get an idea of the company's approach to pest control. A reputable company should practice Integrated Pest Management (IPM), which involves a holistic and environmentally friendly approach to pest control, considering both chemical and non-chemical solutions.

B. Pest Control Plans & Treatments

Understand the pest control company's proposed treatment plan. It should be comprehensive, addressing the specific pest issue, the extent of the infestation, and preventive measures to avoid future problems. For example, if you have a problem with brown recluse spiders, you wouldn't expect your exterminator to treat your home for termites or bed bugs. Make sure your exterminator is listening to you and accurately inspecting your home.

C. Chemical Usage

Ask about the types of pesticides and chemicals the company uses. A responsible pest control company should prioritize the use of low-toxicity and eco-friendly products. They should also communicate clearly about any potential risks and precautions. For example, our exterminators use Sentricon, the best termite control treatment on the market.

D. Safety Protocols

Ensure that the company follows proper safety protocols. This includes providing clear instructions for residents, ensuring proper ventilation during treatments, and taking necessary precautions to protect children and pets.

4. Customer Service and Communication

No relationship is complete without some clear communication—a pest control company is no different. 

A. Communication

Evaluate the company's communication style and responsiveness. A reliable pest control company should be transparent, providing detailed information about their services, pricing, and treatment plans.

B. Customer Service

In finding out how to choose a pest control company, one of the most tried & true methods is to assess the level of customer service provided by the company. A professional and customer-focused approach is indicative of a company that values its clients.

C. Guarantees and Warranties

Inquire about any guarantees or warranties offered by the pest control company. A company confident in its services will often provide assurances and a clear plan for follow-up if the pest problem persists.

Cost and Value

Quality pest control is an investment, so shopping around is key. 

A. Detailed Estimate

Request a detailed estimate that includes the cost of services, any additional fees, and a breakdown of the treatment plan. Ensure there are no hidden charges.

B. Comparative Quotes

Obtain quotes from multiple pest control companies for comparison. While cost is a factor, it should not be the sole deciding factor. Consider the overall value, including the company's reputation, expertise, and treatment methods.

C. Flexible Payment Options

Inquire about payment options and whether the company offers flexible plans. Some pest control companies may offer packages or ongoing maintenance plans for long-term pest prevention.

5. Timeliness and Scheduling

Pest control companies should work with your schedule to make the process as simple and stress-free as it can be. Here’s what to ask about. 

A. Availability

Check the company's availability and scheduling options. A reliable pest control company should be able to accommodate your schedule and provide timely services.

B. Response Time

Inquire about their response time for emergency situations. A company that can address urgent pest issues promptly demonstrates a commitment to customer satisfaction.

6. Eco-Friendliness and Sustainability

Sure, we don’t want the bugs in our homes, but that doesn’t mean we can’t take care of mother nature while keeping our spaces pest-free. 

A. Environmentally Friendly Practices

Inquire about the company's commitment to eco-friendly practices. Pest control companies that prioritize sustainability often use methods that minimize environmental impact.

B. Recyclable Materials

Check if the company uses recyclable or biodegradable materials in its treatments. Sustainable practices contribute to overall environmental responsibility.

Final Word: How to Choose a Pest Control Company

If you’re wondering how to choose a pest control company, you’ll find that thorough research, and communication are your best bets. With these tools at hand, you can make an informed decision that ensures effective pest control and long-term satisfaction. Remember, a reliable pest control company should not just get rid of pests – it should provide peace of mind and a healthy living environment for you and your family.

For decades, A-1 Pest Control has been committed to ensuring homes in North Carolina remain free from pests. Feel free to inquire about our pest control plans or arrange your complimentary initial inspection by reaching out to us today. You can get in touch with us through our online contact form or by giving us a call at  828-481-9140.