Recent Customer Reviews
MB
23:10 19 Sep 22
The techs are very personable and professional. Office staff is great. Highly recommend A-1 Pest Control.
Bobby C.
22:44 19 Sep 22
Dealing with bugs can be a harrowing and difficult experience, but the folks at A-1 helped make it easier. They came over for a free inspection and confirmed it was, in fact, bed bugs and laid out what need to be done to get rid of them. I was able to schedule an appointment for the following week and they were quick to respond to my questions about prepping for them over the phone. The exterminator came today and was done in about an hour and a half. I hope to never need an exterminator again, but if I do, I'll definitely be calling A-1.
Steve G.
11:16 15 Sep 22
Have been with them for many years and they have always done me right.
Patricia B.
10:33 15 Sep 22
We have had yearly service with A1 for several years. They are unfailingly courteous, professional and efficient.
Vicky R.
21:43 30 Aug 22
I had my quarterly treatment today. I’ve used A-1’s services for five years and have always been pleased with them. Logan has been my tech for four of these years and he is the best…many thanks to him!
Larry H.
18:28 30 Aug 22
Cameron is the consummate professional. Extremely knowledgeable, and explained everything he was going to do. Great attitude and personality. Eradicated several colonies of yellow jackets, and neither of us got stung. Will definitely use A1 again!!
Keisha L.
17:20 22 Aug 22
Craig has been great from day 1. We are happy we finally decided to leave this up to the professionals!
Jon L.
15:04 19 Aug 22
The technician, Craig, was very professional and very knowledgeable and had great attention to detail in every aspect inside and outside the house
Denise T.
12:34 19 Aug 22
Feel so much better after my quarterly service spraying the premiter and around doors and window. Craig goes above and beyond to make sure our home is safe and sound from bugs and rodents.
Samantha R.
14:40 12 Aug 22
Trevor is so thorough and super pleasant to deal with! I am very pleased with Trevor and happy he is in control of my pest needs!!!
Dana Higgins (.
01:13 09 Aug 22
Always a thorough service
Janie M.
17:06 02 Aug 22
A-1 has always been very professional and done a great job for us. Hunter came today and was very thorough and spent time inspecting and spraying both inside and out. He was very friendly, professional and took time to explain everything he did. We definitely would recommend A-1 to everyone.
Lisa W.
14:08 28 Jul 22
Quarterly spray to keep pests under control.
Don C.
18:56 20 Jul 22
Craig was prompt, thorough, professional, and seemed to do an excellent job.
Cathy C.
19:33 19 Jul 22
Very friendly; good pricing. Only issue is the office doesn’t always call to schedule appointment for when I’m home so they can do the inside and the guy usually has to come back out when I am home.
David S.
20:18 15 Jul 22
Hunter was in the area and just stopped by and ask if everything was ok. I Said that God you came Yellow jackets driving me crazy. Took care if it.
Sarah J.
12:40 14 Jul 22
A1 is always on time and very knowledgeable and friendly. We use then at our office and at our personal home and highly recommend them. Hunter S. does a great job and is always thorough and fills me in on what he saw. Thank you guys!
David P.
18:10 06 Jul 22
Alex is friendly and knowledgeable. Glad that he is our bug guy.
Kevin B.
14:35 06 Jul 22
Fast, affordable home inspection for both Radon as well as termites and other pests.
Karan E.
18:04 05 Jul 22
My technician, Rob Foster, did a wonderful job servicing my home. He was very nice to explain everything and went the extra mile to cover my ant issue. Thank you very much!!
lily L.
18:56 30 Jun 22
Jason Kirkman does a great job! Very nice and professional!
Julie B.
15:15 29 Jun 22
The customer service with A-1 was perfect! When I reached out with my issue they were understanding and professional and scheduled my appointment quickly. Trevor, our technician, called to let me know when he was on the way and his ETA. He was on-time, polite, professional and knowledgeable. I highly recommend A-1 (and Trevor if you’re lucky!!)
David S.
15:11 27 Jun 22
Professional and friendly .
Moni V.
14:50 24 Jun 22
Jerald has been my technician for about a year and is always professional and enjoyable. He is very knowledgeable and all about customer service/experience. He exceeds expectations. The company itself always works to meets my needs.
Adam B.
13:41 24 Jun 22
Had a very good experience with Trevor and A-1 Pest! Competitive rates and excellent service that makes me look forward to an ant and mosquito free summer!
Barbara J.
20:57 23 Jun 22
During my quarterly pest service, the technician found an issue in my crawl space. Since A-1 did an encapsulation on my crawl space, they automatically scheduled me for service. Jimmy and Liam were both AWESOME. Before the call I had a question and was given contact info for Jimmy. He immediately answered my question and told me what to expect on the service call. When Jimmy and Liam came for the service call, several things ended up happening all at once. I was very distracted and both were very understanding and considerate. They explained calmly what had happened and how they would fix it. I had to leave for another appointment while they were still there and ended up not having my purse/id when I arrived for the appointment. I called Jimmy and Liam was nice enough to go see if I had left it in the driveway! (I had not) Jimmy also went above and beyond by messaging me a picture of the completed work! What a great service team! Sorry I was so distracted, but I had full confidence that they would take care of the situation!
Jay C.
13:41 20 Jun 22
Great service by our tech hunter, he was very friendly and approachable. He did an excellent job at our home.
Kristen G.
23:09 16 Jun 22
James was supremely helpful and spent plenty of time explaining everything. He made my issue a priority and I felt at ease about my issue before he left. Craig came to treat the issue and made sure it was identified properly before treating. He also spent plenty of time explaining and answering questions. Amazing people and company!
Mitchell S.
15:28 16 Jun 22
Hunter was a very nice young man, he's very knowledgeable about his job!!
Patricia N.
07:24 12 Jun 22
Logan took his time and did a great job today. Very pleased 😀This visit was done by Hunter Sigmon. He has done mine the last few times. He does a great job and always polite Well pleased with visit.
Michelle P.
12:30 11 Jun 22
Alex does a great job with our yard for mosquito treatment. He will always give us a call and make sure our dogs will be inside when he comes to spray. Very quick and efficient! We definitely recommend him to everyone!
James T.
15:14 10 Jun 22
Great people, no pests here since they've started.
Helen K.
18:38 03 Jun 22
William was very positive and professional. He is a great representative for A-1. We appreciated his kindness and his good work installing the Sentricon stations.
Felicia S.
22:11 02 Jun 22
Great Service
Danny W.
20:01 30 May 22
Kevin was very professional and a gear personality. Was extremely helpful. Nothing but high praise for Kevin
Gordon C.
20:20 26 May 22
Woman on the phone was super nice and we got service in 2 days. Logan was nice and inspected and treated our home promptly. Highly recommend.
Justin H.
14:09 26 May 22
Craig was very personable and great to talk to. He did a very thorough job of making sure all areas were treated and cleaning all the cobwebs from around the house.
amy W.
16:38 25 May 22
Very professional and thorough.
Eric W.
18:07 20 May 22
Chris was knowledgeable, friendly, and professional. My family felt very comfortable with Chris within minutes of meeting him. We are very thankful to have Chris as our pest control service technician and would highly recommend him and A-1 Pest Control for your home or business.
LeAnn L.
16:36 18 May 22
Craig was very professional & he did a great job. I am happy with the service.
Tonya K.
13:48 01 May 22
We have been using A1 for both general treatment and termite inspections since we bought our home 15 years ago.
John E.
19:19 25 Apr 22
Whuston contacted me first thing this morning to let me know when he would arrive. Today he was doing an install on a termite control system and maintenance on my crawl space, including installation of a dehumidifier. He reviewed the scope of work he would be performing today and the sequence in which he would do it. He stopped after each work segment and reviewed what he had completed asking me at each step if I had any questions. He reviewed warranty and maintenance information with me at the end of the job and cleaned up the areas where he was working. His communication and his work was excellent. He thanked me at the end for letting him do this work for us today.
Ken D.
12:57 22 Apr 22
Did not need it. But an instant response.
Larry B.
10:31 22 Apr 22
Craig Jeffery was great! Took the time to look over the house and explain my options.
Charles R.
17:33 14 Apr 22
Chris is fantastic. Very friendly, professional, observant, and prompt.
dennis I.
18:32 13 Apr 22
Hunter Sigmon did my spraying and cleaned around the gutters and outside windows. He does a excellent job every time he comes. He is very polite and knowledgeable in his work. I would recommend this company highly for pest control.
Susan S.
16:55 13 Apr 22
Jerald goes above and beyond to help with all our quarterly services and offers to help in between if we need him. Outstanding service and highly recommend!
Leslie R.
20:45 11 Apr 22
Very professional and knowledgeable. Definitely will continue to use their services!
Regis S.
21:52 08 Apr 22
Alex is always professional and arrives on time with a smile. He is a genuine person and treats his customers as such. I truly would recommend him and the service he provides.
Doug P.
13:51 04 Apr 22
Jerry Punch does a great job working with us. He us the ultimate professional. He is always respectful of our property, he is personable, and represents the company very well.
Janet M.
17:31 31 Mar 22
In the time it took the Big Name company to figure out when they could give me an estimate, A-1 was showing up to see what I needed. They came today (in the pouring rain) when they said they would, unloaded, started in and never slacked until the job was finished. EVERYONE I dealt with from the first phone call to packing up the trucks at the end of the job was professional, patient and personable. Everyone was happy to explain things and made sure I was pleased with the work.
Marvin T.
16:45 31 Mar 22
True professional, on time and through
Kira T.
14:33 29 Mar 22
A-1 Pest Control has been great in helping rid our home of unwanted bugs and insects. The exterminator is friendly, respectful and very knowledgeable about the products he uses and the application process. We recommend this company to everyone we know that needs this service.
Lisa D.
01:15 26 Mar 22
Very professional and prompt.
G M.
16:36 22 Mar 22
Chris is the BEST!! On time, flexible, thorough, very knowledgeable, honest, personable etc etc…. Couldn’t ask for a better person to help us!!! Call him!!!
Joan R.
16:47 21 Mar 22
Brent always does a great job
Teresa R.
22:17 16 Mar 22
We needed a termite inspection for a mortgage refinance, and A-1 was recommended to me by another pest control company that doesn’t do termites. It did take a few days to get a callback, but once I did, every single person I interacted with was pleasant, polite, and professional. It turned out that we did have some termites, so they came back out a day or two later and had the treatment done in less than an hour! I wish I could remember the young man’s name, but he was very knowledgeable and got right to it. I couldn’t be happier with this wonderful company.
Sara Y.
13:06 07 Mar 22
Always great and reliable service. Tad Higgs was very thorough. Thank you.
Wade W.
21:39 02 Mar 22
A-1 is A++++ Tommy was prompt, courteous and polite! Very refreshing during these crazy times!
mark V.
21:00 25 Feb 22
Always timely and efficient. Responds to requests for extra visits very quickly. Friendly staff.
Jennifer W.
15:02 24 Feb 22
They are professional and stay on schedule. We appreciate their responsiveness when we have a bug issue. They come out right away. We especially enjoy Craig Jeffery our bug expert. He is so friendly and shares all sorts of information related to the bugs we have had at our home. High recommended company.
brad K.
02:33 17 Feb 22
A1 Pest Control is responsive, professional, and easy to work with. A great pest control company to work with!
Johnny H.
19:48 16 Feb 22
The entire team at A1 Pest Control are first class! The front office team (Carrie & Taylor) are so professional and have excellent customer skills. The inspectors are dependable, honest, reasonable, and trustworthy. Best Pest Control business in the High Country…highly recommend A1 Pest Control! JLH
Aaron M.
16:58 16 Feb 22
The crew at A-1 in Blowing Rock is top notch! Always experience great service and a quality report for WDIR and Radon testing services. I highly recommend this fine group!
Anna A.
22:10 08 Feb 22
The office staff and field staff are always so kind and genuine to conduct business with, here in the High Country! When Carrie or the other folks answer the phone, they never convey feelings of being irritated or bothered by my many orders, needs, and requirements. They are always kind, professional and super friendly. As a Realtor in the general Boone/Blowing Rock area, I am happy and relieved, knowing my clients are in great care with A-1 for all their pest and radon needs!
Emmy C.
20:22 03 Jan 22
A-1 Pest of Blowing Rock is an excellent service provider to our home in Boone. We are so appreciative of their great customer service and professionalism, in addition to their spot on treatments for our home.
BD & Heather F.
16:01 23 Nov 21
Just a normal every 3 month spray!! This kid Rob Foster is very professional and a great worker!! He does his job well and is a very great person to be around!! I followed him all the way around my house, not watching for him to do his job, but just talking with him!! Great experience!! And a well informed person about bugs!!
Dennis L.
15:44 21 Oct 21
Never saw a roach until the day after my inspection interesting. However I will never use them again.
Linda F.
18:15 20 Oct 21
Could not have been more pleased with A1 Pest Control.
Amanda K.
17:44 20 Sep 21
Craig was professional and prompt. We are replacing another company and are so glad we found A1. He actually sprayed, went into the crawl space and took down webs and nests. He explained the process and by the time he left we already impressed with the company.
Olive B.
09:12 07 Sep 21
service 2nd to none!
Shelly D.
14:12 10 Aug 21
Craig is fantastic! He is always on time, very thorough, and super friendly.
Haley D.
19:44 06 Aug 21
I have a neighbor who introduced me into A1 pest control and helped me out to get someone out for mosquitoes and spiders etc. had a technician come out super professional and awesome customer service I can tell with just one day with letting our dogs outside that there is no bugs flying by the light outside! I wanna give a shout out to Hunter Sigmon and James Williams! Thank you all.
Ellen M.
00:09 04 Aug 21
Kevin Byrd has been servicing our home here in Lenoir for several years. He is friendly and professional. We haven't had any problems since he has been our technician. I also used the Mosquito service a couple of times. It seems to work. I have forgotten the mosquito technicians name - he too is friendly and professional. I would highly recommend A-1 Pest Control.
Kyle H.
12:38 16 Jul 21
Logan Cook came by the house and did a nice job for us. He was communicative before/during the visit and made sure I knew I could reach out to him directly if anything urgent ever came up. Appreciate being put on the calendar quickly and customer-focused approach.
Mark S.
17:15 14 Jul 21
Craig always shows up on time and takes his time to get the job done right.
Steve S.
00:55 09 Jul 21
Michael Wilson was the tech and he was very professional and efficient. He was on time and did a great job.
Billy S.
00:45 01 Jul 21
$150 and I still have ants everywhere...
Gigi N.
16:19 22 Jun 21
Tim Norman is professional, knowledgeable and always has good advice to help with potential situations. He is on time and friendly. The responsiveness of Tim and A-1 overall has always been excellent.
Sue W.
10:02 18 Jun 21
Chris Ricker always does a great job. He asks if I have any issues that he needs to address and answers any questions I have. He is always friendly, polite and courteous.Our house is surrounded by woods, but since I started using A-l Pest Control I have no issues with bugs in my home.
Mark M.
16:59 17 Jun 21
Hunter was our tech. He was very friendly and helpful. This was our first service but Hunter gave me confidence that we are in good hands.
Shelly T.
18:31 10 Jun 21
I called and they were able to come out the very next day . They arrived on time and had exceptional manners. Very knowledgable when asked questions or had concerns!!
tawakefield
12:05 04 Jun 21
Logan and Abel are totally awesome!!!
Lauren H.
23:54 01 Jun 21
A-1 was very professional and completed everything in a timely manner! The staff were extremely polite and considerate during the whole process. We are bug free thanks to Logan Cook and his hard work!
Sandra L.
17:47 31 May 21
Hunter Sigmon was a great technician. Very professional and on time. Took the time to answer all my questions. He did a great job.
T T.
20:38 28 May 21
Jasen K. did an excellent job as usual. Cordial, professional and does what is requested.
Frank P.
19:49 27 May 21
Today was the first time we used A-1 Pest control. They were highly recommended by our neighbors. We could not be more happy with the courteous thorough service we received today. James who did a thorough inspection and treatment was outstanding. Friendly, informative and we felt like we've known him forever. We will contract the company to perform quarterly maintenance as well as any additional services we may need.The office staff, too, were Professional and extremely informative. Carrie was amazing, she set us up for this service. The other Associates, too, were Professional. One, New HAPPY Customer. Call them today, you won't be Disappointed. We weren't!
Marc M.
16:57 27 May 21
Craig Jeffrey was phenomenal! Great guy! Too bad he had to go back to work I could have talked to him all day
Jessica C.
15:09 27 May 21
Jasen K did a phenomenal job on making sure he was quick to attend to our issue.
barbara A.
23:01 26 May 21
As new homeowners to NC, we were surprised by the amount of bugs in our log cabin. We were told by the realtor/ property manager that a Pest Control service in the mountains of Ferguson NC was a waste of money. Fortunately, A-1 Pest Control did the termite inspection for the sale and we were very impressed by their level of professionalism. We signed up for the quarterly service and are extremely pleased with the results. They communicate well, show up on time and I trust them to provide great service every time they come. Thank you for making our lives easier for this second home!
Joanne W.
21:44 24 May 21
Craig was very informative and explained their whole process
Colleen H.
22:39 23 May 21
Hunter was great! Took the time to explain things to me and walked me around my house, pointing out the problem areas. Highly recommend!
Bill M.
22:11 21 May 21
Hunter was early, very friendly, and attentive to our needs. He even made friends with our dog!
Amy R.
18:23 20 May 21
Hunter did a great job. He was efficient and helpful. I highly recommend this company!
Trudy B.
19:42 19 May 21
Craig came out yesterday and took lots of time to listen to my concerns. Since he has been coming I no longer have spiders everywhere! So nice to go out on my porch and not see spiders everywhere! He treats high up on eaves too!
Mark D.
14:58 14 May 21
I’ve used A-1 several times over the years and they have always been a professional quality organization. Every technician I’ve dealt with is knowledgeable and friendly. I’m usually left feeling I’ve met a new friend. Their work is thorough and complete. Never any problems.
Robin R.
14:25 11 May 21
Hunter was right on time to perform our quarterly service... even waved at me coming down the road... he is always very professional and personable... always confirms what needs to be done... Thanks Hunter
Judy & Allan Wagner, NextHome Mountain R.
01:25 11 May 21
Come when they say they will and bugs be gone. Great termite bond service too
Anna H.
13:24 05 May 21
Very helpful and friendly arrived on time and went the extra mile to help and serve us. Hunter was very knowledgeable about our insect and rodent problem. I recommend using A-1 for any of your rodent or bug needs!
Derrick C.
11:45 01 May 21
I am so pleased with the interaction I had with Casey from A-1. He was on time and helped me figure out what my problem was. Very professional and down to earth at the same time, will be using them for any future extermination needs!
Connie N.
14:17 29 Apr 21
Tim Norman was our technician and he was very professional and fully addressed all of our concerns and even inspected for more issues. We have had a great experience and plan on continuing using A-1 in the future!
Tarl L.
11:14 29 Apr 21
Bob Schon was very friendly, professional, and took the time to explain everything. First rate experience!
Tyler
12:00 25 Apr 21
Very positive customer service experience!
Craig C.
23:17 22 Apr 21
We have been using A1 for almost 5 years now. Technicians are always knowledgeable and courteous. Office members are always helpful with appointments. Will continue to use A1 pest control for many years
brian R.
15:29 21 Apr 21
Very expert professional service we ve had many years. They are tops, with Brent
Meredith N.
23:57 20 Apr 21
I have been very happy with the service I received from A-1 Pest Control. Craig, our technician, is prompt and courteous. He takes his time and thoroughly addresses my questions and concerns. I'm glad I found this company.
Kelly B.
16:03 19 Apr 21
A-1 pest control has serviced our home for many years now. They do excellent work! Tommy Clawson explained a new termite treatment system this last visit, so they aim to offer options for ways to best manage home protection now and longer term. Thank you!
Willburn R.
20:53 17 Apr 21
A-1 is an excellent overall pest control service in the High Country. They do a quarterly service for us and termite control. We have also used them for seasonal control of carpenter bees and stinkbugs. Our tech, Tommy is always friendly, competent and very committed to good service and our needs. We would highly recommend them.
Tommy G.
15:28 16 Apr 21
Fantastic company! Been using them for a few years now for my business and they are always personable, professional and timely. Hunter always does an amazing job. Keep up the good work guys
Erica S.
21:08 15 Apr 21
Definitely recommend using A-1! they exceeded our expectations in every aspect and we've not seen any bugs since! We had the pleasure of getting Alex both times we've used A-1 and he was just awesome! Very nice, friendly, professional, and definitely recommend him to anyone that's in need of pest control services!
Christopher Endsjo B.
17:43 15 Apr 21
Craig is our technician and is super friendly, always ask if we are having new problems and takes his time to make sure the job is fully completed and well done!
Judy Y.
15:31 15 Apr 21
A-1 Is the best. I would never use anyone else. Michelle is a personal friend. A-1 serviced my Mothers house before she passed away. When I bought my home 4 years ago I called. Logan Cook services my home quarterly. He is awesome. He is so good to me. I give him 5 stars. Thank you Logan and A-1. JUDY YORK
Newton F.
14:35 15 Apr 21
We have used A-1 Pest Control for years. All of the staff and services have been exceptional! Our technician, Dave Davis, has always been friendly, trustworthy, informative and thorough. We have referred many family and friends to use A-1’s services.
Kim F.
18:36 12 Apr 21
Tommy is a great technician, so knowledgeable and friendly! Thank you, Tommy!
Gigi N.
15:25 10 Apr 21
Tim is always prompt and professional. Gives good advice. After immediately taking care of a move-in issue I had, they have done quarterly visits since then (3 years). I know my house and my peace of mind are in excellent hands.
Kelly B.
00:29 09 Apr 21
They earn their name A-1 - Absolutely #1 in Service, Professionalism, Courteous, Punctual, Job is always done Perfect... techs, office staff, and management are the kindest people that you will ever work with in getting the job done right! Thanks to the crew at A-1!!!
Eric B.
19:50 08 Apr 21
We originally called A-1 to help with a carpenter bee issue in our yard, courtesy of our new fence. Craig Jeffrey arrived, and after a brief inspection, admitted that it may be too soon to worry about treating the fence, since there was no evidence that they had made it a home yet. I was blown away by the honesty, considering that I was desperate enough to do just about anything to try and assure that this wouldn't be a continuous problem.We then explored (in great detail) the plans that A-1 has to offer, and it resulted in a lot of good conversation with the service technician. Craig was an absolute gentleman, and he was incredibly courteous and respectful of/to our pets. We had no worry at all as Craig went through the house to prep each room with preventative materials.It was so refreshing to have someone who was educated, informative, and genuinely loved his job - at our service. We are very happy that we have committed to A-1 for our Pest Control needs in our new home, and look forward to a long-lasting business/customer relationship.
Lori L.
19:53 07 Apr 21
Very professional
VIRGINIA H.
17:56 07 Apr 21
Our service technician is awesome! Nice, friendly, prompt, and competent! I do not know his name, however, he services 60 East Chestnut in Newland NC!
Angela S.
21:35 06 Apr 21
Rob F. Did a fantastic job!
Patricia K.
19:27 05 Apr 21
He did his job efficiently even though it was raining slot. I didn't see him do the bathrooms or the laundry room but I'm sure he would have if I asked. Very personable.
Michael & Vicki B.
13:54 04 Apr 21
Quick response. Knowledgeable
Kelly Crouse, R.
15:14 01 Apr 21
Great customer service and results!
Matthew N.
20:00 29 Mar 21
Had a ladybug and stinkbug problem at our mountain house. Treatment worked great. Very friendly service. Great follow up. Gives us peace of mind that pests are in the past.
Susan L.
16:58 28 Mar 21
Logan Cook was my technicians name and he was professional, efficient and timely.
Cheyanne L.
17:16 25 Mar 21
Dave arrived early and was very professional. He takes care of all our pest control needs at Hannah's Handbags in Claremont.
Jonathan G.
12:03 23 Mar 21
The guy that came to my house named able Wakefield was amsome he took the time to talk to me about pest that could or was around my home. Answered all my questions i had and took the time to address my concerns that i had, before he came i had a few spiders in my crawlspace after he was done i can say for sure that all pest that were there or try to come will die. Highly recommend A1 and Mr Wakefield. Also he did a great job looking to see if we had any termites and where moisture would create a home/ food source for them.
Tyler W.
14:30 18 Mar 21
Craig is always professional and knowledgeable on the best service that fits our needs.
Tiffany H.
22:14 15 Mar 21
Hunter was professional and courteous. He sprayed the outside and inside of our house for insects. I would recommend A-1 for pest control.
Stuart D.
17:33 14 Mar 21
Crawl space encapsulation. Houston and Michael did an outstanding job. Very professional, courteous, kept us informed as to their progress and findings. It was a difficult and dirty job but their attitudes were very positive and their responsiveness was very supportive. Highly recommend A-1 for their services.
Michell T.
16:21 11 Mar 21
Great service and persistent! Craig does a great job and is very knowledgeable and thorough.
Amy S.
13:03 11 Mar 21
Rob Foster completed our quarterly pest control appointment and was on-time, prompt, and professional! We have used A1 for years because of the professional and effective work they offer. Check them out!
Johann L.
18:08 08 Mar 21
Logan and James were both excellent! I highly recommend this company.
Catherine O.
22:24 04 Mar 21
Hunter is on time and courteous. He investigated the issue I was having with pests and promised to return if I needed anything in the future.
Laurie R.
18:18 04 Mar 21
We have a quarterly service with A1. Our technician Hunter is always very professional and courteous.Hunter does an excellent job.
Joe S.
18:20 17 Feb 21
It's never comfortable dealing with any type of infestation but these people handled it professionally and we're very prompt! The exterminator was courteous and on time and even gave me better pricing since I had a smaller house and bc I had already had everything setup, boxed up and the house ready to be treated. I was very happy with the pricing and the service! I haven't had any problems since! (knock on wood) lol thanks again A-1!!
A2 Automotive L.
02:36 15 Feb 21
Great customer service.
Shana S.
12:08 10 Feb 21
I had been using this company for three years. We originally called because of a snake problem then we signed in to an annual service . Our original technician was great but through the years, we’ve had at least 4 , each one not knowing what service we ( prepaid) for, not knowing where our services mousetraps were. Only doing outdoor service though we PAID for and in contact for indoor /outdoor and I being the customer would have to call to have some one come out to do inside . They always said so and so was there ... well how did he get inside because I never let him in. The technician always blames the office because i always ask “don’t you have notes ”. Why would you ask ME where your traps are? Or how many there are? That’s why I pay you The last time Jared ( I think his name is) was out I asked about the snakes and controlling them he said i should go to Lowe’s and buy some stuff.... when i called the office she put me in touch with my original tech now manager and he was supposed to come out and assess what service would be best for because I DON’T want to go to Lowe’s , I don’t want to deal with snakes or mice period that’s why I pay an exterminator... he was great in the phone but never followed up. Our next annual service contract will be with another company after three years. I would NOT recommend
Lauren T
16:00 11 Jan 21
They inspected the home we were buying for termites (which they found), so they also treated it for the termites and we've seen no further evidence of them. This was over two years ago, so I think they did a great job!
Craig F.
18:08 07 Jan 21
Really good service
Joanna F.
12:45 25 Dec 20
Honest, showed up on time, didn't give me a hard sell, knowledgeable, got the job done.
Gregory H.
22:52 24 Dec 20
I’m very satisfied with A-1.
Matthew V.
20:36 18 Dec 20
I have quarterly service with A-1 for my house in Boone. Overall, I am really happy. If there are any issues, they come out right away. Their billing is a little bit messy. I never feel that we are on the same page with that, however, when I call, they always get it fixed right away, and we are good to go!
spencer B.
20:44 28 Nov 20
Friendly people
Ken B.
16:37 02 Nov 20
Crawl space encapsulated and dehumidifier installed. Every thing was done as promised and quoted.
Chris H.
20:45 24 Aug 20
Absolutely top drawer service company. I’ve been their customer for over 30 years. Abel, my service tech, is highly professional, highly knowledgeable. Always prompt and considerate in all ways. Great bunch of people.
Pat W.
13:58 04 Aug 20
Carrie, the office person, is very knowledgeable & will help you decide what your home may need. The technicians are polite & thorough. I highly recommend A-1. They do a termite check for me every year, have rid my home of carpenter ants, sprayed for stink bugs, & put mesh at a place where bats were roosting! In other words, they can do it all. I’m pleased with the value also.
Sara W.
19:33 22 Jul 20
A1 has some of the best customer service. Every time I call with a question or concern I am always met with positive attitudes and informed answers. Rachel Keup has helped me on several occasions and each time she goes above and beyond. She gets inspections scheduled in a timely manner and helps in any way that she can. So appreciate all the A1 employees!
Francisco L P.
13:39 17 Jul 20
Very pleasant.
Rick & L.
00:42 20 Jun 20
Poor Service and Follow-Up Customer Service. We have been recommending this company to our clients and friends for years and we've had a few issues in the past that we were able to work through but we should have learned back then. Recently we called to schedule a Carpenter Bee and Ant treatment which is imperative for a log cabin. We made it absolutely clear that we wanted both treatments and asked the person on the phone to confirm what we were ordering. We called A-1 Pest Control two days after our scheduled appointment because it was obvious that no one sprayed for Bees (the tell tale sign is that all of your windows are covered with a film). The morning that the technician was scheduled it was pouring rain, we wrongly assumed that they decided not to spray for Bees because of the rain. We were told that he only sprayed for Carpenter Ants because the ticket only stated Ants (not really sure how effective that is in the rain given that we still have Carpenter Ants). No one that lives in a log cabin in their right mind schedules a service for Carpenter Ants and not Carpenter Bees at the same time and every employee at A-1 Pest Control should be well aware of that. Needless to say, on the follow-up call A-1 Pest Control wanted me to pay for a new Service Call instead of owning their own error. Not going to recommend or use again.
Casey R.
16:43 21 Feb 20
If you are looking for an honest pest management company, Call A1. I contacted them for what I thought was a termite problem. They could have come out and charged me a ton of money to do a treatment I didn't need. Instead they told me that I had a few boards that had been chewed on by a woodbore beetle and that I didn't need any treatment. Just to replace the boards. They didn't charge me a dime to come take a look and give me a diagnosis! I am super impressed and will use these guys in the future if I ever have a need!
stephanie H.
13:45 05 Feb 20
Good service
Amanda & Nathaniel F.
16:22 14 Oct 19
Very thorough and friendly tech came out to inspect and educate. Upfront and honest.
Chris R.
17:38 08 Sep 19
We will be hiring them soon enough quick and friendly response over the phone only took a day to come out and give us a estimate fair pricing we will be using them
Susan P.
18:59 30 Apr 19
Jamie is very prompt and does a thorough pest treatment. Very dependable. Came back on a second day to treat outside due to high winds and intermittent rain on scheduled day.
virginia V.
09:57 06 Apr 19
Greg was courteous, knowledgeable and helpful.
John M.
12:31 05 Apr 19
Excellent customer service. We use their quarterly pest control service, wildlife removal service and termite system. All have been very successful. Every time I have called, their response has been prompt, professional and the problem has been solved. If the problem was not resolved by their first visit, they have returned until I was pleased with the results.
J T
03:03 20 Mar 19
A-1 has been a great pest control company with which to work over the past several years I've had their service. Tim is very prompt and courteous, and provides personal attention every time he services my property. I recommend this company for pest control and peace of mind.
Wendell M.
21:08 12 Mar 19
Per usual, Greg did a thorough job on the recent A-1 quarterly treatment/service. He checked everything, sprayed inside and out around walls, and dealt with a relatively new bug issue in one of the bathrooms.
cheryl f
18:14 26 Feb 19
A-1 Pest Control is a very organized and efficient operation. We've had the same technician every time, and he always goes above and beyond- including pulling a large limb off our driveway that fell when we weren't home. Not only does he come out every time I call because I see an ant in the house, but he very patiently answers all my questions- and he knows his stuff because he's a diplomaed entomologist. Thanks Jamie- you're the best!!!
Barbara R.
17:29 11 Feb 19
Always pleased with the service I receive from A-1 Termite and Pest control. When I moved into my new house, several years ago, I had a yellow jacket problem and they took care of it promptly. I have been using them for years!
Jay P.
19:55 15 Jan 19
We've been using A-1 for years and we've been extremely happy with their service!
A&B Mountain P.
00:24 05 Jan 19
We use A-1 for our home and rental property pest control needs. Tim and Greg always communicate well, are timely (if not early), and are very friendly. The office staff is very helpful and professional as well. We have had a few occasions where we needed quick assistance and A-1 has always come through. We highly recommend them!
donna D.
17:13 20 Dec 18
Casey is wonderful! He always responds to whatever questions we have or anything that needs attention. We would recommend him without reservation!
Debbie M.
15:52 09 Dec 18
I love working with A-1! Our expert is Casey and he's friendly, responsive and very trustworthy.
Janet N.
14:03 18 Oct 18
A-1 is the most professional company I’ve used and are quick to respond to any issues I encounter with pests. Their personnel are competent and trustworthy!
Nikki S.
21:03 14 Oct 18
I have had the pleasure of working with Jamie. He has not only been thorough but he has been available to answer questions and help solve problems even after hours. He is detail oriented and goes way above what I have experienced when working with other contractors.
Amy S.
15:17 11 Oct 18
FANTASTIC! Greg Coffee is such a helpful technician. He went out of his way to explain and give advice for pest control in our rental house. Thank you for hiring great people.
Ross Painter S.
20:44 09 Oct 18
On time, thorough and effective. At this time of year, mice particularly will try to make inroads into your home. A-1 sets and refills an extensive array of bate stations that are not noticed, but effectively control the problem so that we never notice it. Friendly and affordable treatment all year round.
Kenny S.
18:36 05 Oct 18
Casey was very polite and professional. The whole process from start to finish was seamless.
John M.
20:39 13 Sep 18
Quick response, thorough treatments, affordable pest control plans.
Leslie M.
13:03 13 Sep 18
They are great! The person who comes to my home (Greg) is very friendly and good at explaining what he is doing and catching problems I may not have noticed. The customer service in the office is always terrific--friendly and professional. They are good at responding and sending someone out to my home in a timely fashion. The prices are very reasonable. I have been using them for over a year and will continue to do so!
Lee S.
23:06 11 Sep 18
Always helpful with all my pest concerns. Prompt and effective!
Barbara D.
01:15 02 Sep 18
A-1 Pest Control in Lenoir and Boone, NC have been awesome. Jerald and Steve were so helpful, kind, and knowledgeable in getting rid of the pests outside my houses. I decided to go with A-1 Pest Control's maintenance bug control plan to keep the pests from returning. So far I have not had any more pests at my homes. Thank you A-1 Pest Control for your great service and wonderful staff. I will always highly recommend your business to others.
Henry A.
20:51 26 Aug 18
Jamie is always prompt and very professional. Pleasure to have him treat our home. Thankfully he was able to destroy our hornets nest and take care of our need on a timely basis.
Mindy G.
17:39 21 Aug 18
A-1 was easy to work with: within 24 hours of calling, I had a technician out to my home. He was professional, informative, and respectful! They definitely earned our business for any future needs.
Maddy B.
22:59 18 Aug 18
The A-1 professional, Jamie Boyatt, was on time, friendly and very informative!
Peter F.
11:14 18 Aug 18
This is the company you want to have for your pest control service. From front office scheduling to the technician providing service everyone is personable and knows what they are doing. On our first visit, Jamie our tech, called and said he had finished his previous call early and would I mind if he showed up ahead of schedule. Wow. Someone showing up early on a service call? Practically unheard of. We discussed what we observing with regards to pests inside and outside. Jamie sprayed and set bait boxes haven't seen any activity since his visit. We are highly satisfied.
Natalie W.
17:54 10 Aug 18
Casey is great. Very thorough.
bruce M.
17:07 06 Aug 18
Casey Winkler was timely, knowledgeable and nice. On a scale from one to ten, Casey was a ten.
Martha M.
20:36 05 Jul 18
A-1 Pest Control is THE BEST for three reasons. First, they send an expert out. They don't send a technician who only knows how to spray chemicals or put out traps, but someone who also has the expertise to identify what kind of pest problem you've got, then treats accordingly. Other companies want you to pay huge sums of money to treat problems you might not even have! Second, they have much better rates than the other pest control services in the area and do not require you to sign up for a series of pest treatments that cost lots of money. Finally, they are on time, courteous, and professional every step of the way! Won't go to anyone else!
Susan P.
18:19 02 Jul 18
A great company. Very thorough and will address specific issues you raise with your pests. I highly recommend them!
Andrew S.
17:10 21 Jun 18
Greg our technician is great. He is very personable and has helped us maintain our property and our home essentially pest free. The Carpenter Bee work each year has kept our wood home from looking like a honeycomb!!!
Mary S.
18:39 20 Jun 18
Can't say enough about A-1. I've used them for years to battle mice, but this year they've been helping me combat a major bat infestation. They have honored their guarantee with many visits. This is a great company that provides polite, thorough and great service.
ron F.
13:02 20 Jun 18
Great customer service and awesome staff.
Richard S.
16:08 18 Jun 18
My home has been serviced for a few years now by A-1 Pest Control for insect pests, carpenter bees, mice, flying squirrels, and pests of the sort which occur to a house in the woods like mine. Their service is preventative. That is, after they first serviced the house, they have kept up a level of care that prevents any new infestations or problems with pests. Their representatives are always on time, courteous, professional, always talking with me about their observations, the particulars of their treatments, and always responsive if I need to contact them between visits.Mr. Coffee, who often performs the service, keeps me informed about what is being done and what precautions I might to consider. I consider A-1 to be one of the most reliable and reasonable companies that I use to take care of my home. I recommend them completely and most enthusiastically to homeowners.
Carol H.
09:07 18 Jun 18
Very helpful and friendly technician
david T.
12:44 14 Jun 18
This is an extremely well run business. The office staff is great and always friendly and Greg has been on time and always goes over the top with service. Highly recommend
altcountryfan
13:27 13 Jun 18
Love using A-1 for all of the houses that I take care of. They are very easy to schedule with. Greg is always on time and very professional and friendly. A-1 is the best around.
Barbara W.
17:05 11 Jun 18
Casey was professional, friendly, knowledgeable, and efficient. We highly recommend A-! Pest Control.
Janice B.
18:35 16 May 18
Very satisfied with A-1 Pest Control, the folks were very nice and very professional.