Recent Customer Reviews
Fredrick H.
A-1 does a great job. Logan is the best, always friendly and eager to help!
Texas M.
Excellent service, I had some additional items and concerns about some pests in the home he came in professionally took care of it explained what he was doing, and how it would work. I appreciate the extra effort from him
Response from the owner:Thank you for your fantastic feedback! We're delighted to hear that you had an excellent experience with our team. It's great that our technician took the time to address your concerns and explain the process thoroughly. Your appreciation for the extra effort truly means a lot to us!
Michael F.
Very thorough with service. Communicated all details of service, observations. Positive and thankful tone during the phone conversation. Important note. Introduced himself when I answered his call. Thumbs up!
Response from the owner:Thank you for the fantastic review, Michael! We're delighted to hear that our team provided thorough service and clear communication. It's great to know that the positive tone during your conversation made a difference. We appreciate your feedback and look forward to continuing to provide excellent service!
Leslie K.
Ryan did a great job tracking down locations that mice were entering the house and blocking them with steel wool.
Response from the owner:Thank you for sharing your experience, Leslie! We're delighted to hear that Ryan was able to effectively locate and seal the entry points for the mice. Your feedback is invaluable, and we appreciate you taking the time to highlight his efforts.
Mary Beth W.
Patrick is always great! Efficient and accommodating to the customer. He does great work and is always cheerful when my dog comes barking at him!
Response from the owner:Thank you for your wonderful feedback! It's so nice to hear that Patrick provided you with great service and made the experience enjoyable, even with your dog's enthusiasm. We appreciate your kind words and look forward to continuing to serve you!
Patti S.
We’ve been with A1 at both homes over 23 years. Just had a moth retreatment with our fabulous serviceman, Ryan Kovacs in our Banner Elk home. He gave great advice, thru the management team, how to secure our winter clothing and solve the mysterious moth invasion. Thank you again A1 for excellent service!
Response from the owner:Thank you for your wonderful feedback, Patti! It’s fantastic to hear about your long-standing relationship with us and Ryan’s helpful advice in tackling the moth issue. We’re glad you found our service to be excellent. Your support means a lot to us!
Nina E.
Always on time and knowledgeable
Response from the owner:Thank you for your fantastic review! It's wonderful to hear that you found our team punctual and knowledgeable. We appreciate your feedback and support!
Tamara V.
Friendly, knowledgeable staff. Quick to respond to my calls. Thank you both for your service.
Response from the owner:Thank you for your wonderful review! We're so glad to hear that you found our staff friendly and knowledgeable and that we could respond quickly to your needs. Your appreciation means a lot to us.
Eleanor C.
I spoke to a young man this evening in food lion named Nathaniel. I have to say, this young man was incredibly professional and put together for someone his age. He answered all my questions and I will definitely request him when I call for service! Good job!!
Response from the owner:Thank you for your kind words, Eleanor! It’s wonderful to hear that Nathaniel made such a positive impression with his professionalism and helpfulness. We’re glad he could assist you and appreciate your feedback. Your support means a lot to us!
